NOVAIR Maintenance contracts guarantee a complete and fast support both preventive and curative.
Abroad, these services are provided either by local distributors or by our technicians who can travel on site.
As an option, we offer our customer an on-call team service which engages us to provide the necessary maintenance within a delay contractually agreed with our clients.
In order to guarantee an optimal level of quality and safety, NOVAIR Medical offers healthcare establishments that so desire the implementation of a premium maintenance service: the on-call service.
Composed of several teams, this service guarantees the availability of a qualified NOVAIR Medical technician 24 hours a day, 7 days a week, 365 days a year, who provides telephone assistance and on-site intervention in the shortest possible time, in accordance with our contractual commitments.
NOVAIR equipment is warranted parts and labor for one year. This warranty period can be extended upon request.
We can provide spare parts and accessories for your entire equipment.
Via its Quality system, NOVAIR is capable to ensure the traceability of its equipment and thus guarantees an efficient after-sales service to its customers over many years.